Per-tenant RAG chat: your customer service team's new best friend

Customer service is mostly answering the same five questions in slightly different shapes. Mojaedge's RAG (Retrieval-Augmented Generation) module turns your written knowledge into instant answers. Paste your return policy, your delivery zones, your warranty terms into the Knowledge Document doctype. Our scheduler chunks the text, embeds it via your chosen LLM provider, and stores it locally. When a customer (or a staffer) asks a question, the AI retrieves the most relevant chunks and answers grounded in those — citing them as [1] [2]. It refuses to hallucinate.